Privacy Policy

Effective Date: 04.11.2025
Last Updated: 04.11.2025

At Bookyourtripz India Private Limited (“Bookyourtripz,” “we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, mobile app, and booking services.

1. Introduction

By using our website or Services, you agree to the practices described in this Privacy Policy.
We do not publish, sell, or rent your personal information to any third party for independent marketing without your explicit consent.

2. Information We Collect

A. Information You Provide

We collect personal information directly when you interact with us:

• Identity & Contact: Name, gender, age, date of birth, email address, postal address, phone number

• Payment Details: Encrypted credit/debit card information, billing address

• Travel Details: Itinerary, preferences, frequent flyer numbers, special assistance needs

• Sensitive Information: Passport details, Aadhar (only if legally required), vaccination/health information (only with consent)

B. Information Collected Automatically

When you browse our website or use our app, we automatically collect:

• IP address, device information, browser type, operating system

• Page views, clickstream data, session logs

• Cookies and tracking technologies (see Section 9)

3. How We Use Your Information

We use your information to:

• Process bookings (flights, hotels, transfers, tours, visas)

• Provide customer support and address queries

• Manage your user account and preferences

• Prevent fraud and enhance platform security

• Send offers, deals, and promotions (only with your consent)

• Improve our website, services, and overall user experience

• Comply with legal and regulatory requirements

4. How We Share Your Information

We may share your information with:

A. Travel Partners

Airlines, hotels, car rental providers, visa agents, tour operators — only to fulfil your booking.

B. Service Providers

Payment gateways, analytics providers, cloud hosting partners, marketing agencies — under strict confidentiality obligations.

C. Legal Authorities

Government agencies, regulators, or law enforcement when required by law.

D. Group Bookings

If you provide another person’s data, you confirm that you have permission to share it.

5. International Transfers

Your data may be transferred to partners or service providers located outside your home country.
We ensure appropriate safeguards are in place to protect your information during such transfers.

6. Data Retention

We keep your information only as long as necessary to:

• Complete your bookings

• Provide ongoing support

• Meet legal obligations

• Prevent fraud and resolve disputes

After this period, your data is securely deleted or anonymized.

7. Data Security

We use industry-standard security measures, including:

• SSL encryption

• Secure servers and firewalls

• Access control systems

• Regular security audits

While we take strong precautions, no method of data transmission is completely secure.

8. Your Rights

You can request to:

• Access your personal information

• Correct or update inaccuracies

• Delete your data (subject to legal requirements)

• Withdraw consent for non-essential processing (e.g., marketing)

To exercise these rights, please contact us at helpdesk@bookyourtripz.com.

9. Cookies & Tracking

We use cookies to:

• Enable core website functionality

• Improve performance and analytics

• Provide personalized offers and recommendations

You may disable cookies in your browser settings, but certain features may not function properly.

10. Children’s Privacy

Our services are not intended for children under 18.
We do not knowingly collect personal information from minors without parental consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Significant changes will be posted on this page, and your continued use of our Services constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related queries, please contact:

Data Protection Officer
Bookyourtripz India Private Limited
helpdesk@bookyourtripz.com