TERMS AND CONDITIONS

Effective Date: November 4, 2025
Company Name: Bookyourtripz India Private Limited
Official Website: www.bookyourtripz.com

1. Introduction

These Terms & Conditions constitute a binding agreement between Bookyourtripz India Private Limited ("Company", "we", "us", or "our") and you ("User", "Customer", or "Client"). By accessing or using our Website or services, you acknowledge and accept these terms.

2. Definitions

3. Eligibility and User Registration

• Users must be 18 or older and legally competent under the Indian Contract Act, 1872.
• Account registration requires valid personal information.
• Account security is your responsibility.

4. Booking, Confirmation, and Communication

4.1 Booking Process

4.2 Confirmation

• Bookings become official only after full payment and written confirmation.
• It is the user’s responsibility to review booking details for accuracy.

5. Scope of Services

Bookyourtripz offers:

Note: Availability depends on third-party suppliers and their terms.

6. Pricing and Payment

6.1 Price Policy

6.2 Payment Schedule

Note: Airfare must be paid in full at booking unless specified.

6.3 Payment Methods and Security

Accepted payments:

• Credit/Debit Card (Visa/Mastercard/Amex)
• Net Banking (NEFT/RTGS)
• Official UPI/channels only

Unauthorized payments (cash, personal UPI, agent accounts) will not be recognized.

7. Tax and Foreign Exchange

Note: Taxes imposed by Indian law apply to payments and refunds.

8. Cancellations, Changes, Refunds

8.1 By Customer

No refunds for unused services, Force Majeure events, or visa rejections.

8.2 By Company

• We may cancel/amend tours due to operational, safety, or regulatory reasons.
• Alternative arrangements or refunds will be offered based on actual recovery from suppliers.

8.3 Refund Process

• Refunds (if eligible) are processed within 7-45 working days after deduction of charges.

9. Travel Documentation and Visa

Visa service charges are non-refundable. The company is not responsible for denial, delay, or lost documentation.

10. Hotel Accommodation, Standards, and Special Requests

Early check-in/late check-out requests are subject to hotel policy and may incur extra charges.

11. Insurance

Travel insurance is mandatory for certain products and strongly recommended for all customers.

12. User Conduct

Prohibited activities include:

• Fraudulent, speculative, or commercial bookings
• Uploading unlawful, abusive, or harmful content
• Unauthorized data mining, copying, or reverse engineering

Violation may lead to termination of service or account.

13. Intellectual Property

14. Limitation of Liability

• The company is a facilitator, not the actual service provider for flights, hotels, or third-party products.
• Liability is limited to direct services rendered, not for supplier failures or circumstances beyond control.

Company is not liable for indirect, consequential, or special damages.

15. Privacy and Data Protection

For details, refer to the Privacy Policy.

16. Amendment and Updates

Bookyourtripz reserves the right to amend terms at any time. Updates will be posted on the website and will take effect upon posting.

17. Disputes and Jurisdiction

18. Contact Information

For queries or complaints:

Bookyourtripz India Private Limited

T 03, 903, RPS Infrastructure Limited, Near Sector-27, Faridabad

Support Email: support@bookyourtripz.com
Phone: +91 9866002600